Growth Tools – Default post reply

Facebook has always been a treasure for community operations. With the evolution of algorithms, it is becoming more and more difficult to reach important target users. Nowadays, marketers should devote their precious time to planning how to more accurately reach users, or how to allow users to enter the platform more smoothly to generate consumption behavior. That is why BotBonnie provides automatic post reply methods, allowing reduction on time spent replying to repetitive post messages through chatbots, and automatically replying to posts through bots. Users are imported into the bot dialogue platform, which in turn generates more consumer behavior.

Quickly learn the four post reply functions in just 7 minutes!

Step one, Growth Tools: Post Auto Reply settings

The Auto Reply bot for Facebook posts is one of the methods social media editors most commonly use. Through the call to action on the post, users are prompted to leave a comment. The bot auto responds to the user’s message, saving marketers a large chunk of their time each day. Now, Bonnie would like to teach everyone about “Default Reply Message” and “Random Reply.” No matter what the content of the user’s message is, it will respond with “public reply” and “private message”!

臉書貼文自動回覆示範
Demonstration of Auto Reply to Facebook posts

First, go to the BotBonnie platform and select “Growth Tools” in the menu operation on the left, click “Add Growth Tools” in the upper right corner, and six tools will pop up. Next, click the “Post Comment Reply” tool to start setting information for the post reply.


從側邊欄「導流工具」中點選「新增導流工具」,點擊「貼文留言自動回覆」
From “Growth Tools” on the side, click “+Add Growth Tools”, and click “Post Comment Reply”

After entering the “Post Comment Reply” settings page, enter a memorable event name to facilitate subsequent follow up and editing.

新增一個好記又好辨別的活動名稱
Add a memorable and recognizable event name

Step two, Edit post link

As long as the fan page is linked to the BotBonnie chatbot, the “ Facebook post comment reply” tool can be linked to the “Posted, Scheduled Posts”, just click “+Select Post”, you can select the fan page already edited post. If the operation page displays a green “successful connection”, it means the setting is correct!

複製貼上貼文連結就完成啦

【BotBonnie’s Tip】The system will not link with draft posts, so you need to set the post to be a scheduled post or a published post!

Step three, Default Reply

What is a Default Reply Message? Regardless of the content of the user’s message in the FB fan page post, the bot will respond directly. It does not need to meet any specified text message. However, only one Default Reply Message can be added.

新增預設回覆
Click “+Default Reply Message”; only one Default Reply Message can be added

After clicking Add Default Reply, immediately name the Default Reply so that the contents of various replies will not get mixed up!

命名預設回覆
Edit Default Reply Message name

Step four, Add public/private response

The Default Reply Message is composed of a public reply and a private message. The public response can consist of “text + image”; private response includes “text, image, carousel, audio, video”; one-time notification request, delay, and JSON function can also be used.

You can set one or multiple groups of public/private responses to be shown in different scenarios: 

Scenario 1: A group of public/private responses

If you only add one response each, when the user leaves a message under the fan page post, the public reply and private message will be sent. When the editing is completed, click the lower right corner to save, and you are done!

Click “+ Add a Public Reply” to add a public response, click “+ Add Private Message Reply” to add a private response; private messages can reply with 8 message formats
“Public Reply” will leave a message directly under the post, and “Private Message” will send the message privately to users

Scenario 2: Random Reply: Multiple public/private responses

If you add multiple responses, when the user leaves a message under the FB post, the bot system will randomly select one of the messages for reply. By setting multiple responses, it can help you achieve a richer reply method that is closer to the real person, allowing you to post a reply that is more interesting!

多則回覆訊息,創造隨機回覆
Multiple responses, create random replies
系統隨機發送回覆訊息
System randomly sends a response

👉 You can still play like this with public and private messages! Customized reply!

Step five, Deploy and performance review

When the post is edited and the Auto Reply message is saved, the “deployment status” will automatically appear. When returning to the Growth Tools setting page, we can see the Growth Tools information of different event names. Use the blue-green Deploy switch to control the Auto Reply state of the post message. Turn off the Deploy state to stop the Auto Reply of the post.

In addition, there are three icons on the right side of each Growth Tool: 

1. Click the eye icon to view the effectiveness of the Auto Reply. 2. Click the pencil icon to enter the editor. 3. Click the trash can icon to delete the Post Comment Reply settings for this post.

導流工具狀態、成效檢視及編輯
Growth Tools status, effectiveness inspection, and editing

The trainer can adjust the time setting from the upper right corner to review the effectiveness of different time periods, and view the total number of comments and the total number of replies from the bottom at any time; you can also view the number of public replies and private replies separately.

自動回覆成效一覽
A summary of the effectiveness of Auto Replies

👉Facebook Auto Reply is blocked? We’ll teach you a quick solution!

Easily increase subscribers! Secret technique for post replies

The main purpose of chatbots is to turn users into subscribers through interaction. Then use push messages to achieve precision marketing purposes. Therefore, in the post private message reply settings, we can use the “button“, “Keyword AI Rules“, and other methods allow users to interact in the BotBonnie bot to open a scenario dialogue to attract user interest. This not only adds social interaction, but also directly turns users into bot subscribers! This is the most important and valuable!

Through the button, the bot Flows dialogue can be opened up for interaction.

【BotBonnie’s Tips】Other applications of Growth Tools:
1. Growth Tool – Start chats with URL 2. Start conversations with QR code

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